Privacy Policy

Last updated: 13 march, 2025

At Ideal AI (“we”, “us”, “our”), your privacy is a top priority. This Privacy Policy explains how we collect, use, and protect your personal data when you use our app, website, and related services (collectively, the “Service”).

By using the Service, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Service

1. Information We Collect

We collect the following categories of personal data:

Information You Provide:

  • Identity Data: Name, email address

  • Body Data: Photos of your body, height, weight

  • Activity Data: Physical activity level, fitness goals

  • Nutrition Data: Photos of meals for macro analysis

  • Payment Information: Handled securely by App Store / Google Play

Automatically Collected Data:

  • Device type, OS, language settings

  • IP address

  • Usage behavior within the app

2. How We Use Your Data

We use your data to:

  • Generate personalized workout and nutrition plans

  • Provide macro analysis of your meals

  • Maintain your user profile and preferences

  • Improve the functionality and user experience of our app

  • Communicate with you regarding updates or support

  • Comply with legal obligations

We do not sell your personal data to third parties.

3. Legal Basis (for EU users)

We process your data based on:

  • Consent – when you provide sensitive data (e.g. body photos)

  • Contract – to deliver the services you sign up for

  • Legitimate interest – to improve the app and support users

  • Legal obligation – to comply with laws

You may withdraw your consent at any time by deleting your account or contacting us.

4. Data Sharing

We only share your data with:

  • Service providers who help us operate the app (e.g., cloud storage, AI processing)

  • Authorities if legally required (e.g., court order)

All partners are GDPR-compliant and contractually bound to data protection standards.

5. Data Retention

We retain your data:

  • As long as your account is active

  • For up to 12 months after account deletion, unless longer retention is legally required

You can request immediate deletion by contacting us at info@ideal-ai-app.com

6. Your Rights (EU GDPR)

You have the right to:

  • Access your data

  • Correct inaccurate data

  • Delete your data (“right to be forgotten”)

  • Object to or restrict processing

  • Data portability

  • File a complaint with Datatilsynet (Danish Data Protection Agency)

To exercise your rights, contact us at info@ideal-ai-app.com

7. Data Security

We use encryption, secure servers, and access controls to protect your data. However, no system is 100% secure, and you use the app at your own risk.

8. Children's Privacy

Our app is not intended for children under the age of 16. We do not knowingly collect personal data from minors. If we learn that a user is under 16, we will delete their data immediately.

9. International Transfers

Your data may be processed outside the EU by trusted partners under GDPR-compliant agreements (e.g., Standard Contractual Clauses).

10. Updates

We may update this policy to reflect changes in the law or our practices. You will be notified of significant changes.

11. Contact

If you have questions about this Privacy Policy or how we handle your data, contact us at:

Email: info@ideal-ai-app.com